Scenario 1 of 4: Transfer Protocol

You are the primary care physician for 67-year-old Ms. Gonzales. When she presents to you with shortness of breath and swelling in her legs, you refer her to a cardiologist and tell her to follow up soon. You also order an echocardiogram. You plan to follow her progress as she is transferred from your care to the specialist.

You chose Option A. Good choice.

Consequence:
Your conversation allows the cardiologist to understand Ms. Gonzales' history. You agree to help the patient make an appointment, and the cardiologist alerts his staff to arrange for her to be seen urgently. According to your office protocol, a designated assistant ensures that the relevant patient information is faxed to the cardiologist before the appointment.