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In this issue:

Articles
Risk Management Essentials
Risk Management Glossary
If a Patient Makes a Claim
What to do After an Adverse Event
Preparing for A Deposition: Understanding the Process, Avoiding the Pitfalls
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
Consent Guidelines for Institutions
The Non-compliant Patient and Steps Toward Cooperation
Legal Considerations in Referral to Alternative Medicine
Framework for Handling Adverse Events
Delegation: Who’s at Risk?
When Philosophical Differences Become a Liability Issue
Cultural Difference, Trust, and Optimum Care for Minority Patients
Non-medical Factors that Influence Claims Resolution
Narrow Diagnostic Focus: A Plaintiff's Attorney's Perspective
What's Culture?
The Emergency Medical Treatment and Active Labor Act (EMTALA)
Current Target Area: Risk Management Essentials
Articles
Risk Management Essentials What is risk management, and how does an organization definine the purpose of its risk management program? Developed by Staff of Risk Management Foundation of the Harvard Medical Institutions.
Risk Management GlossaryEssential terms, defined by Staff of Risk Management Foundation of the Harvard Medical Institutions.
If a Patient Makes a ClaimIf you receive notification of either a claim or lawsuit alleging medical malpractice, these initial steps will help you to avoid further complications, developed by Staff of Risk Management Foundation of the Harvard Medical Institutions.
What to do After an Adverse Event This checklist covers a range of actions to consider after an unexpected outcome, developed by Staff of Risk Management Foundation of the Harvard Medical Institutions.
Preparing for A Deposition: Understanding the Process, Avoiding the PitfallsAnswers to common questions provided by Staff of Risk Management Foundation of the Harvard Medical Institutions.
Joint Commission on Accreditation of Healthcare Organizations (JCAHO)The United State's predominant standards-setting and accrediting body in health care.
Consent Guidelines for Institutions These guidelines have been prepared to assist institutions in reviewing policies, procedures and forms relative to obtaining and documenting informed consent.
The Non-compliant Patient and Steps Toward CooperationBy Daniel O'Connell, Ph.D. Daniel O'Connell, from Seattle, Washington, is Northwest Regional Coordinator for the Bayer Institute for Healthcare Communication.
Legal Considerations in Referral to Alternative Medicine By David M. Studdert, LL.B., Sc.D., M.P.H. and Troyen A. Brennan, M.D., J.D., M.P.H. David Studdert is a policy analyst with The Rand Corporation. Dr. Brennan is a Professor of Medicine at Harvard Medical School and Professor of Law and Medicine at the Harvard School of Public Health.
Framework for Handling Adverse EventsBy Steve Stelovich, M.D. Dr. Stelovich is the Associate Medical Director of the Medical Groups Division of Harvard Pilgrim Health Care.
Delegation: Who’s at Risk?By Gloria Legere Rawn, R.N., M.S., J.D. Gloria Rawn is a consultant for Harvard Risk Management Foundation.
When Philosophical Differences Become a Liability IssueBy Janet Armstrong, C.N.M. Janet Armstrong is a Certified Nurse Midwife at Women's Health Associates and the Birthplace at Wellesley in Wellesley, Massachusetts.
Cultural Difference, Trust, and Optimum Care for Minority PatientsBy Eric L. Krakauer, M.D., Ph.D. Dr. Krakauer is Associate Director of the Palliative Care Service at Massachusetts General Hospital and an Instructor in Medicine and Social Medicine at Harvard Medical School.
Non-medical Factors that Influence Claims ResolutionBy Charles Reidy, III, Esq. Charlie Reidy is a partner at Martin, Magnuson, McCarthy & Kenney in Boston.
Narrow Diagnostic Focus: A Plaintiff's Attorney's PerspectiveBy Camille Sarrouf, J.D. Camille Sarrouf is a partner in Sarrouf, Tarricone & Flemming, in Boston, Massachusetts, and Chiarman of the Board of Governors of St. Jude Children's Research Hospital.
What's Culture?Risk Management Foundation teaching cases and discussion questions.
The Emergency Medical Treatment and Active Labor Act (EMTALA)The Emergency Medical Treatment and Active Labor Act requires hospitals that participate in Medicare to provide a medical screening examination of any person who comes to the emergency department, regardless of the individual’s ability to pay.
 
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